Join Our Team as a Towing Company Dispatcher!
Are you ready to steer your career in a new direction? We're seeking a dynamic and dedicated Dispatcher to join our towing company, where every day brings new challenges and opportunities.
If you're a multitasking pro with excellent customer service skills, we want to hear from you! We handle tows and service for multiple motor clubs, Police rotation and local shops / trucking companies.
Position: Dispatcher
Location: 2688 Cranberry Hwy Wareham, MA 02751
Hours: Average 45 hours/week
Experience: Preferred
Starting Wage: $18+/hr (depending on experience)
Why Choose Us:
· A Supportive Team: Join a passionate team of professionals who are committed to providing exceptional service and helping each other succeed.
· Stability: Our established towing company has a strong reputation in the community and offers long-term job security.
· Career Growth: We value your professional development and offer opportunities for advancement within the company.
What You'll Do:
As a Dispatcher, you'll be at the heart of our operations, ensuring the smooth coordination of our towing services.
Your responsibilities will include:
· Multi-Tasking: Juggling incoming calls, dispatching drivers, and managing service requests efficiently.
· Customer Service: Providing top-notch customer service by assisting clients with their inquiries, providing updates, and addressing concerns.
· Dispatching: Coordinating tow truck drivers to respond to breakdowns, accidents, and service requests promptly.
· Problem Solving: Making quick decisions to prioritize calls and dispatch the nearest available driver.
· Communication: Maintaining clear and effective communication with drivers and customers to ensure a seamless experience.
What We're Looking For:
Experience: While experience is preferred, we are willing to train the right candidate who exhibits strong multitasking skills and a passion for customer service.
· Multitasking Skills: The ability to handle multiple tasks simultaneously and remain calm under pressure is essential.
· Customer Service: Exceptional interpersonal skills and a customer-focused attitude.
· Communication: Clear and concise communication, both written and verbal.
· Adaptability: Flexibility to work in a fast-paced environment with changing priorities.
· Team Player: A collaborative spirit and willingness to work together to achieve common goals.
If you're ready to embark on a career that keeps you engaged, challenges you daily, and rewards your dedication, then we encourage you to apply.
Join us in providing top-quality towing services and helping our customers when they need it most.
How to Apply:
To apply for the Dispatcher position, please send your resume and a brief cover letter detailing your relevant experience and why you'd be a great fit for our team.
We look forward to hearing from you!
An Equal Opportunity Employer
https://marcsautoservice.
com/
Available shifts and compensation: We have available shifts all days of the week.
Compensation is $18.
00 - $22.
00/hour.
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