The Sullivan Tire Retail Resource Center in Taunton, MA is looking for a new team member! If you are interested in joining a dynamic, growing company, we would love to hear from you.
Sullivan Tire is a family owned and operated company with over 1,200 employees.
We offer a unique blend of opportunities for growth and strong family values.
Our Retail Resource Center is one of the major lifelines for our company, assisting the 60+ retail stores with scheduling appointments, and providing tires and service.
Every day is filled with new challenges that keep you engaged, including logistics, problem-solving, and product purchasing.
We pride ourselves on honesty, accuracy, and delivering!
Job Responsibilities:
Work directly with our 77+ retail locations to book appointments for tires and services
Answer incoming phone calls while providing high-quality customer service
Handle a high volume of internet communication, including e-mails and live chats
Develop and maintain effective sales practices
Handle customer questions and concerns in a quick and effective manner
Build and maintain relationships with team members, co-workers from other divisions, and customers
Constantly strive to find new and inventive ways to improve the company
Take on new and innovative projects outside standard responsibilities when the opportunity or need arises
Job Requirements:
Strong customer service focus
Creative, open-minded, and resourceful
Passionate, enthusiastic, and determined
Active listening skills
Maintain a flexible schedule (some weekends required)
Tire/automotive knowledge preferred
Strong written & oral communication skills and grammar
Punctual
Retail and/or customer service experience preferred
Benefits:
Starting pay averages $45,000 to $55,000 per year with incentives
Training and Mentoring Program.
We help you invest in your career!
Health Insurance- including Medical, Dental, and Vision
Life and Disability Insurance
Paid Holidays, Personal Time and Vacations
Discounted Services
Employee Owned! Employee Stock Ownership Plan
401(k) with Company Match
EEO Statement
Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state, or local laws.
Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.
" Come and join our family!
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