Parts Advisor

*Kia of Norwood* is expanding and we’re looking for an experienced *Parts Advisor *to join our successful team immediately.
This is a great and rare opportunity for an individual looking for long term employment.
The *Parts Advisors* are responsible for parts sales to internal and external customers.
Inventory management with the Parts Manager and keeping the department organized at all times.
We have a teamwork atmosphere and we focus on selling the right parts the first time to all our valued customers.
Our team members consist of experienced long-term stable parts advisors.
CDK experience is required and/or highly proficient with various computer programs.
*Parts Advisor Responsibilities:* · Assists all customers in selecting required parts in a friendly, professional and efficient manner.
· Collects payment from retail customers or obtains credit authorization as necessary.
· Maintain inventory of parts and shop materials daily to ensure that stock remains filled and locates out-of-stock parts or shop materials when needed.
· Makes sure all internal requests for parts are billed correctly on service repair orders.
· Work directly with the Parts Manager keeping the inventory up to date and organized.
· Taking wholesale customer calls, ensuring the right parts are ordered and dispatched to delivery drivers.
Pull orders for delivery to body shops with shippers & drivers.
· Follow up on back-ordered parts, check your old orders and follow up with customers.
· Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
· Maintains orderly department workspace and overall parts department cleanliness.
· Assists outside sales representatives with their orders and report to Parts Manager.
· Contributes to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, “CAN DO” attitude.
· Other job tasks as assigned, including warehouse duties with shippers/receivers.
· Available to work Monday- Friday with alternating Saturday hours.
*Parts Advisor Required Qualifications:* · CDK knowledge and efficient with online computer programs.
· Understand inventory counts, location bins, how to put parts in stock and replenish inventory.
· Displays superior customer relationship and interpersonal skills.
Demonstrates a high work ethic and professional attitude towards our customers and employees.
· Is self-motivated, organized and success driven.
Able to “Up-sale” parts give good service.
· Automotive general knowledge and able to lookup parts precisely on E.
P.
C.
· Maintains professional appearance and positive attitude to match our current team.
· Understands and complies with federal, state and local regulations.
· Possesses effective English verbal and written communication skills.
Good communication.
· Meets deadlines, prioritizes assignments, and multi-tasks under pressure.
· Able to pass background and drug screenings.
This is a fast-paced high-volume dealership with a great parts team.
If you want to be part of a team that goes the extra mile and is very successful in the automotive world, please apply.
Great compensation plan and benefits.
Pay plan based on experience and performance.
Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off Schedule: * Monday to Friday * Weekends as needed Application Question(s): * Are you willing to undergo a background check? Education: * High school or equivalent (Preferred) License/Certification: * Driver's License (Required) Ability to Relocate: * Norwood, MA 02062: Relocate before starting work (Required) Work Location: In person