At Ockers, our mission is to continue expanding the array of services we provide to help our clients keep pace with the latest advances in technology.
Ockers proudly serves a diverse customer base that includes educational and government markets; major corporations, municipalities, and small to medium-sized businesses within a wide spectrum of industries.
We are seeking a Credit Collections Manager to communicate internally and externally with our customers to collect amounts owed.
The ideal candidate will be responsible for maximizing Ockers cash flow, creating and publishing reports and communicating and presenting the status of AR.
This role is expected to be on-site in the Middleboro office daily, Monday through Friday, during our standard business hours of 8 AM to 5 PM.
Responsibilities
Collect from all our customers and recording payments
Communicate via email and telephonically with customers, vendors, and Ockers employees
Investigate disputed balances and correct errors such as misapplied payments, late charges, direct deposit errors, or overpayments
Create AR reports and work both internally and externally to keep accounts current
Keep information in an organized and accessible system for review and backup
Perform other duties as requested
Required Skills and Experience
Bachelor’s degree or experience equivalent
2+ years’ experience in a Credit and Collections role
Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities
Experience with ERP systems and proficiency in Excel and Outlook
Strong attention to detail and organizational abilities
Excellent verbal and written communications skills
Ability to multi-task, prioritize, and effectively manage time
Energetic and self-motivated
Strong internal and external customer service abilities
This role has a salary range of $60,000 to $75,000, dependent on the candidate’s background, qualifications, and experience.
Ockers is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other characteristics.
Ockers is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
To apply, please send your resume to careers@ockers.
com.
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