Join the team at the Fairfield Inn & Suites in Mansfield, MA as our Assistant General Manager and take the next exciting step in your Hospitality career!
Working with us at the Fairfield Inn & Suites will not only further develop your skills, but also provide you with a supportive work environment and plenty of opportunities for career growth and mentorship.
As a valued member of Lafrance Hospitality, you'll enjoy comprehensive benefits and be eligible for our BONUS program.
Plus, as part of the Marriott team, you'll have access to incredible hotel discounts, both within our portfolio and company wide.
In this role, you will work closely with our experienced General Manager to ensure smooth operations of the property.
You'll have the chance to collaborate with dynamic coworkers and learn from skilled leadership.
Responsibilities:
Manage all aspects of front office operations, including guest service, brand standards, room availability, cost, Take charge of day-to-day hotel operations, including controls, profitability, and systems use
Act as a mentor and trainer, providing ongoing coaching and evaluation to team members.
Assist with scheduling and conducting employee reviews
Consistently monitor and actively work towards improving guest satisfaction reviews and scores in collaboration with the General Manager
Ensure strict adherence to Marriott and Lafrance standards for quality and service
Exemplify exceptional guest service by promptly addressing inquiries, requests, and concerns
Supervise and oversee the housekeeping and laundry department, while also directly engaging in relevant responsibilities within that area
Requirements
Prior brand hotel experience is strongly preferred.
We are looking for candidates with a minimum of 1-3 years of hotel Front Desk experience or prior Property Management experience.
This position requires someone who is detail oriented with a strong emphasis on building and maintaining guest relationships.
The candidate must be available to work a flexible schedule to accommodate the needs of our guests.
Benefits
Full Time Benefits offered: Vacation, Sick, Medical, Dental, Holidays & 401K Matching
DailyPay - Get paid any day !
Tuition Reimbursement
An Exciting Bonus Program
An Annual Review Program
Enjoy Extensive Brand Wide Hotel Room Discounts
Additional Company Wide Hotel Room Discount Program
Engage in Fun Company Events & Group Activities
Mentorship Opportunities Available
Ample Room for Growth
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