Fraud Risk Management Officer

This position works closely with first line business units, second line Enterprise Risk Management colleagues and external contacts ( e.
g.
, third parties) as a thought leader in the maturation of Rockland Trust’s second line of defense Fraud Risk Management and Identity Theft Red Flag Programs.
The Fraud Risk Management Officer works with all levels of the organization and assists the Director of Operational Risk and the first line of defense in the identification, assessment and mitigation of fraud and identity theft red flag risks, including the evaluation of associated controls and metrics, in order to assess the Bank’s ability to manage fraud and identity theft risk to within risk appetite.
Results will be documented in the Archer Governance, Risk and Compliance (GRC) system.
Primary Duties and Responsibilities Mature the Fraud Risk Management Program and Identity Theft Red Flag Program in a manner consistent with the Bank’s strategic objectives and risk management framework Develop and maintain supporting governance documentation, including playbooks, procedures, FAQ’s and training, to promote effective risk management activities across the organization Coordinate with first line of defense fraud risk management teams to ensure that adequate training is provided on an ongoing basis, including informing the delivery of, and at times delivering, fraud and ident ity theft red flag training to foster a culture of vigilance and compliance Execute the annual Fraud Risk Assessment and Identity Theft Red Flag Assessment, to understand, document and evaluate relevant business risks and controls across the organization Assist busi ness units in enhancing procedures related to fraud and identity theft red flag risks Assist the Director of Operational Risk in the assessment of physical security risk across the organization, especially as it pertains to fraud and identity theft prevention Vet issues identified during assessments with business unit stakeholders, ensuring that remedial efforts address root cause Develop reporting of assessment results and assist with communications to senior management, governance committees and the Board of Directors Chair the Fraud Risk Advisory Group, leading collaborative conversations about fraud and identify theft incidents, risks and controls with key stakeholders from across the organization Assist with internal fraud investigation management, ensuring comprehensive analysis aligned to best practices, and the appropriate confidentiality and security of related documentation Assist with the maturation of fraud and identify theft red flag data analytics and metrics, to enhance the analysis of risk exposures and trends Assist in fraud related incident management activities including the analysis of Operational Losses caused by fraud or identity theft Assist in providing oversight of first line fraud risk management activities Work with the GRC Team to ensure the system is designed to align with Program requirements Qualifications: Minimum of a Bachelor’s degree or advanced degree Minimum of 5-7 years related experience in Financial Services with involvement in Operational Risk Management and Fraud Risk Management Active Certified Fraud Examiner (CFE) credential Experience executing process, risk and control assessments, including control testing Experience with related fraud and identity theft red flag regulations Prior law enforcement or security experience a plus Experience with physical security best practices a plus Additional risk management certifications (e.
g.
, CIA, CRMA) a plus Proficiency with fraud detection and assessment tools (e.
g.
, Verafin) a plus Prior experience utilizing a GRC system comparable to Archer a plus Advanced skills in Microsoft Excel (e.
g.
, macros, VBA, pivot tables) a plus Experience with data reporting software such as Power BI (or similar visualization tools) a plus Ability to independently complete work while collaborating across all levels of an organization Experience working under tight deadlines with multiple deliverables Strong risk analysis skills including ability to identify root cause Strong attention to detail and quality Strong written and verbal presentation skills Process improvement, advisory and continuous learning mindset Our goal is to offer our colleagues the most generous benefits package possible.
We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance.
Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more! At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.