Lead, Quality Control

Taking care of our people and doing what’s right for the business are complimentary imperatives at TILT Holdings Inc.
(“TILT”).
We are passionate about sustaining a business environment that is welcoming, respectful, equitable, and inclusive for a diverse range of people.
Our Operations Division, also referred to as Commonwealth Alternative Care, is a market leader in the cultivation, processing, production, distribution, and sale of a wide variety of cannabis products.
We operate two dispensaries in Taunton and Brockton, MA, and have a license to operate one more in Cambridge, MA.
In addition, through distribution arrangements, we have placed our products, and those of hundreds of strategic partners, into 50% of the dispensaries in MA.
The Quality Control Lead (QCL) is responsible for overseeing the inspection of all portioned extracted materials and the inspection of all products packaged for shipment to dispensaries.
Additional duties may be assigned as needed, including work that may fall under other departments.
The QCL reports directly to the Packaging Manager.
Responsibilities: Oversee departmental onboarding and orientation of new employees with regard to quality control processes and procedures.
Provide a positive and productive work environment.
Oversee and inspect all packaged products as the packaging team prepares them.
Inspections will be completed on an ongoing basis determined by the demand plan and workflow.
All inspections are documented, detailing applicable packaging data and listing any abnormalities found during inspection.
Maintain a clean and sanitary work environment.
Ensuring that packaging information and labeling are accurate and listed clearly by State and local standards.
Ability to effectively train and develop new team members as needed.
Ability to comply with all documentation and record-keeping practices.
Other projects/tasks, as requested by the direct manager.
Overtime may occasionally be required.
Must be willing and able to occasionally work a flexible schedule as the business needs demand, including evenings, weekends, holidays, and special events.
Key Competencies: Functional Acumen – Consistently shows comprehensive knowledge, skills, and abilities in the functional area(s) for which they are responsible and understands the fit with overall business goals.
Emotional Intelligence - Consistently executes the four (4) principles of EQ (i.
e.
, self-awareness, social awareness, self-management, relationship management).
Intellectual Agility: Consistently evaluates challenges and opportunities from a variety of angles, taking in multiple inputs, and arrives at reasonable business decisions.
Leadership: Lead - Able to inspire others through words and actions to achieve a common goal and meet or exceed targeted business results.
Manage - Able to get specific tasks done through others, and meets or exceeds targeted business results.
Coach & Develop - Able to observe the job performance and conduct of an employee, identify the employee’s strengths and areas for improvement, and formulate approaches to enhance the employee’s output, job satisfaction, and commitment to the company.
Collaborate - Consistently maintains effective teaming relationships with internal parties, and as applicable, external parties.
Dependable - Can be consistently trusted to execute their job responsibilities on time and within scope, and meets or exceeds targeted business results.
Upholds Company Values - Consistently role-models and supports execution of the Company core values.
Qualifications: Daily decision-making regarding quality control.
Attention to detail.
Ability to follow regulations through daily operations.
Proficient in Microsoft Office Suite and Google Applications preferred.
High School diploma (minimum).
Experience in a governmentally regulated environment beneficial.
Ability to effectively communicate within the department and with external partners.
Every job applicant must pass a comprehensive background check, including the mandates of the Massachusetts Cannabis Control Commission.
A job offer issued before the completion of a background check shall be contingent upon a positive result.
A negative background check result may lead to the withdrawal of the job offer.
Working Conditions/Physical Demands: This position works in an indoor, environmentally controlled workspace.
Sitting or standing at intervals during a typical 8-hour day is possible.
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job.
The above is not intended to be an exhaustive list of all responsibilities and duties required.
TILT is an Equal Opportunity Employer Committed to DEI.
All qualified job applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are committed to fostering diversity and leveraging the value of diversity with equity and inclusion.
For Company information, visit: www.
tiltholdings.
com