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Posted : Friday, July 19, 2024 05:00 AM
*SUMMARY: *This position will be accountable for the daily operation of the Patriots Hall of Fame presented by RTX and the Lighthouse at Gillette Stadium.
Responsibilities include but are not limited to: general facility management of both locations, the Hall of Fame’s STEM education program, all activity related to guest services, ticket operations, marketing, and special events.
This position will work closely with the Sr.
Director of Retail and Hall of Fame Operations to steward the business objectives of the Patriots Hall of Fame and the Gillette Stadium Lighthouse.
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*DUTIES AND RESPONSIBILITIES* Oversee the daily operation of the Hall of Fame and Lighthouse including general maintenance, opening, and closing procedures, and necessary communication with staff and guests.
Manage ticketing and front of house operations for the Hall of Fame & Lighthouse.
Manage the hiring, training, and scheduling of all fulltime and part time Hall of Fame and Lighthouse positions.
Ensure that all Hall of Fame and Lighthouse staff members consistently provide exceptional customer service to our guests.
Assist in driving marketing initiatives that increase ticket sales and overall admissions to the Hall of Fame and Lighthouse.
Actively manage and support our STEM Education Program to ensure school groups are properly scheduled, lesson modules are conducted properly, and staffing needs are met for all school groups.
Manage cash procedures and daily deposits in conjunction with the finance department requirements.
Manage Collections Supervisor to ensure exhibits and display maintenance schedules are adhered to and all exhibits, artifacts and display cases are clean and up to date.
Manage special projects and assignments as business dictates.
Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company Policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPAA.
*SUPERVISORY RESPONSIBILITIES* * Education Program Supervisor * Education and Collection Supervisor * Assistant Education Coordinators * Guest Services Staff * Supervisors *SKILLS AND QUALIFICATIONS* * Bachelor’s degree * Minimum 5 years of professional experience * Demonstrated management or supervision of employees * Experience with technology platforms a plus * Ability to problem solve and surface solutions * Strong written and verbal communication skills * Organized and detail oriented * Self-Motivated * Must be available to work occasional evenings and weekends * Proficient in Word, Excel, Power point * Knowledge of the NFL or Patriots preferred *PHYSICAL DEMANDS* * While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel.
* The employee frequently is required to talk or hear.
* The employee is regularly required to reach with hands and arms.
* The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*WORK ENVIRONMENT* * Fast paced environment * The noise level in this environment can be moderate to loud.
*CERTIFICATES, LICENSES, REGISTRATIONS* * None Required *OTHER DUTIES* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
*This company is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
* Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 10 hour shift * 8 hour shift Ability to Relocate: * Foxborough, MA 02035: Relocate before starting work (Required) Work Location: In person
Responsibilities include but are not limited to: general facility management of both locations, the Hall of Fame’s STEM education program, all activity related to guest services, ticket operations, marketing, and special events.
This position will work closely with the Sr.
Director of Retail and Hall of Fame Operations to steward the business objectives of the Patriots Hall of Fame and the Gillette Stadium Lighthouse.
.
*DUTIES AND RESPONSIBILITIES* Oversee the daily operation of the Hall of Fame and Lighthouse including general maintenance, opening, and closing procedures, and necessary communication with staff and guests.
Manage ticketing and front of house operations for the Hall of Fame & Lighthouse.
Manage the hiring, training, and scheduling of all fulltime and part time Hall of Fame and Lighthouse positions.
Ensure that all Hall of Fame and Lighthouse staff members consistently provide exceptional customer service to our guests.
Assist in driving marketing initiatives that increase ticket sales and overall admissions to the Hall of Fame and Lighthouse.
Actively manage and support our STEM Education Program to ensure school groups are properly scheduled, lesson modules are conducted properly, and staffing needs are met for all school groups.
Manage cash procedures and daily deposits in conjunction with the finance department requirements.
Manage Collections Supervisor to ensure exhibits and display maintenance schedules are adhered to and all exhibits, artifacts and display cases are clean and up to date.
Manage special projects and assignments as business dictates.
Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company Policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPAA.
*SUPERVISORY RESPONSIBILITIES* * Education Program Supervisor * Education and Collection Supervisor * Assistant Education Coordinators * Guest Services Staff * Supervisors *SKILLS AND QUALIFICATIONS* * Bachelor’s degree * Minimum 5 years of professional experience * Demonstrated management or supervision of employees * Experience with technology platforms a plus * Ability to problem solve and surface solutions * Strong written and verbal communication skills * Organized and detail oriented * Self-Motivated * Must be available to work occasional evenings and weekends * Proficient in Word, Excel, Power point * Knowledge of the NFL or Patriots preferred *PHYSICAL DEMANDS* * While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel.
* The employee frequently is required to talk or hear.
* The employee is regularly required to reach with hands and arms.
* The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*WORK ENVIRONMENT* * Fast paced environment * The noise level in this environment can be moderate to loud.
*CERTIFICATES, LICENSES, REGISTRATIONS* * None Required *OTHER DUTIES* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
*This company is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
* Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 10 hour shift * 8 hour shift Ability to Relocate: * Foxborough, MA 02035: Relocate before starting work (Required) Work Location: In person
• Phone : NA
• Location : 1 Patriot Place, Foxborough, MA
• Post ID: 9024034376
