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Inside Sales/Customer Service Specialist (Randolph)

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Posted : Tuesday, January 23, 2024 10:48 PM

NOT a telemarketing/cold call position! Our fast growing, family-owned hydraulic hammer business has an immediate opening for an experienced inside sales representative to help support our growing customer base.
Our ideal candidate has at least 2 years of sales experience and is self-motivated, detail oriented, and customer focused.
Must be highly organized, able to follow instructions, and able to work with customers and vendors alike.
Marketing experience is a plus.
Primary Responsibilities: • Assist customers in a professional, courteous manner.
• Answer customer calls and respond to customer inquiries.
• Provide customer quotations and follow up on open quotes.
• Process and confirm new orders.
• Create purchase orders for outside purchased parts.
• Proactively review customer orders for any delivery delays.
• Contact vendors regarding the status of open purchase orders.
• Support existing sales staff as necessary.
Qualifications: • Previous sales experience is preferred.
• Effective time-management skills.
• Capable of monitoring long term orders and customer requests.
• Ability to follow up and update customers with status of orders.
• Excellent customer service and communication skills.
• Strong work ethic and positive attitude.
• Proficient with Microsoft Excel, Word, and other Office programs.
• Experience with Quickbooks is preferred.
Education: High school diploma or equivalent required; Bachelor’s degree preferred.
Job Type: Full-time Salary: $40,000.
00 - $50,000.
00 per year ***Please include your resume when responding to this post***

• Phone : NA

• Location : Randolph,MA

• Post ID: 9101494487


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